Warranty
Liri Gold - Warranty Policy
Warranty Period:
Liri Gold jewelry comes with a warranty that lasts for six months from the date of purchase. This warranty covers defects in materials or workmanship.
What the Warranty Covers:
- Discoloration or fading of the gold plating under normal wear and tear.
- Loose stones due to a manufacturing defect.
- Defects in the metal components of the jewelry.
What the Warranty Does Not Cover:
- Damage caused by unreasonable use, including:
- Extended exposure to large amounts of water in an unreasonable way.
- Using soap while wearing the jewelry.
- Prolonged exposure to high heat or excessive sunlight.
- Excessive force that may cause cracks, bends, or other damage to the jewelry.
- Lost or stolen jewelry.
- Damage caused by repairs or alterations made by a third party.
- Natural wear and tear resulting from everyday use.
Warranty Claims:
If you experience a defect with your jewelry that falls under the warranty, please contact our customer service department via email at [customer service email address] or by phone at [customer service phone number]. Please include a copy of your receipt and a brief description of the issue. Our customer service representative will address your inquiry as soon as possible.
Jewelry Care Tips:
- Remove your jewelry before sleeping, showering, swimming, exercising, or doing housework.
- Avoid prolonged contact with water unless necessary.
- Avoid contact with cleaning products, chemicals, or abrasive materials.
- Gently clean your jewelry with a soft, dry cloth.
- Store your jewelry in a padded box or separate jewelry pouch.
By visiting this website, you agree to the warranty terms outlined above.
We hope you enjoy our beautiful jewelry!
The Lir Gold Team