Warranty

Liri Gold - Warranty Policy

Warranty Period:

Liri Gold jewelry comes with a warranty that lasts for six months from the date of purchase. This warranty covers defects in materials or workmanship.

What the Warranty Covers:

  • Discoloration or fading of the gold plating under normal wear and tear.
  • Loose stones due to a manufacturing defect.
  • Defects in the metal components of the jewelry.

What the Warranty Does Not Cover:

  • Damage caused by unreasonable use, including:
    • Extended exposure to large amounts of water in an unreasonable way.
    • Using soap while wearing the jewelry.
    • Prolonged exposure to high heat or excessive sunlight.
    • Excessive force that may cause cracks, bends, or other damage to the jewelry.
  • Lost or stolen jewelry.
  • Damage caused by repairs or alterations made by a third party.
  • Natural wear and tear resulting from everyday use.

Warranty Claims:

If you experience a defect with your jewelry that falls under the warranty, please contact our customer service department via email at [customer service email address] or by phone at [customer service phone number]. Please include a copy of your receipt and a brief description of the issue. Our customer service representative will address your inquiry as soon as possible.

Jewelry Care Tips:

  • Remove your jewelry before sleeping, showering, swimming, exercising, or doing housework.
  • Avoid prolonged contact with water unless necessary.
  • Avoid contact with cleaning products, chemicals, or abrasive materials.
  • Gently clean your jewelry with a soft, dry cloth.
  • Store your jewelry in a padded box or separate jewelry pouch.

By visiting this website, you agree to the warranty terms outlined above.

We hope you enjoy our beautiful jewelry!

The Lir Gold Team